Dell Boomi Platform Support Engineer in Sydney, Australia

Dell Boomi., is an industry leader in on demand integration. Boomi AtomSphere allows you to connect any combination of Cloud, Saas, or On-premise applications with no appliances, no software, and no coding. Our partners and customers are building forward thinking solutions with our platform to solve complex business problems.

Our team works with Dell Boomi Platform and seeks highly talented, self-motivated professionals who understand that cloud architecture and applications are dramatically changing our world and are interested in solving complex real world problems for fellow developers. We are searching for team members who are passionate about cloud technologies. The perfect candidate is focused on technical excellence and customer success.

Dell Boomi takes a heavy engineering driven approach to support. Our support engineers are in a unique position to help our partners and customers solve challenging issues since they intimately understand cloud application architecture and complex integration issues. Dell Boomi’s partners and customers are integrating some of the most innovative applications today.

Role Responsibilities

- Providing technical direction and assistance to our partners and customers regarding their use of Boomi products to satisfy their integration requirements

-Monitoring and addressing customer issues to understand their root cause and business impact

-Testing complex integration scenarios to help identify best practices

-Active participation in our community with your unique experience

-Ability to work Saturday and Sunday

Requirements

-A passion to solve customer problems using your refined communication skills to coach and train customers on the platform

-Motivated individuals who enjoy a fast paced work environment and understands that the SaaS culture requires creativity, collaboration, fast decision making and a sense of urgency

-Having experience with any of the following would support your success with working with our platform

-SQL and XML technologies

-SOAP/REST and HTTP

-Basic scripting experience

-Java platform knowledge

Preferences

Bachelor Degree in Computer Science or Information Technology