Travelers Sr. Business Intelligence Developer in Hartford, Connecticut



Sr. Business Intelligence Developer

Target Openings:


Primary Job Duties & Responsibilities:

  • Leading project focused development lifecycle creating reporting environments and assets to support business needs. Delivering according to timelines and project milestones.

  • Partner with Travelers Investigative services investigators and analysts to deliver business discovery and operational reporting solutions

  • Create reports and applications to support fraud investigations using tools such as QlikView, Excel, SAS, and others

  • End to end report design, development and delivery from strategic and non-strategic data sources including data preparation, modeling and visualizations/user interface

  • Creation or extension of data marts to support reporting needs

  • Partner with data engineering, business analysts and IT groups across entire project lifecycle

  • Responsible for the development, automating, compiling, and preparing reports, self service/ad-hoc env, dashboards, cubes, etc.

  • Contribute to solution design by analyzing the requirements.

  • Contributes to implementation of strategic plan for Information Delivery.

  • Define, plan and execute unit and integration testing; complete system testing as appropriate . Unit tests are written to verity that pieces of code are doing what it is intended to do. Integration tests are done to demonstrate that different pieces of the system work together. These tests cover whole applications and require more extensive analytic skills to complete. Validates and signs off on the results of the test.

  • Accountable for documenting specifications for all deliverables before moving to production. Validates developed system testing strategy and plans. Ensures that testing meets business needs. Provides guidance on the development of documentation (Knowledge Acquisitions Process specifics) for all deliverables.

  • Responsible for being the expert on the use of products and tools they are assigned

  • Provides recommendations for appropriate BI tools supporting information delivery.

  • Provides oversight and consulting support for IT developed solutions as needed.

  • Provides input on root cause analysis of production defects and schedule for correction as needed.

  • Contributes to developing education and providing user groups with technical training and best practices on utilizing products. Delivery may be handed off to others.

  • Identifies and informs data management of new sources and attributes for their governance and participates in data quality initiatives, as needed.

  • Develops project timelines and plan, for assigned projects..

  • May provide guidance to less seasoned Information Delivery team members.

  • Other duties as assigned.

Job Opening ID:


Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Demonstrated intermediate analytic and diagnostic skills. Demonstrated intermediate interpersonal skills. Demonstrated intermediate communication and presentation skills Ability to work independently and as part of a team. Demonstrated ability to influence others. Intermediate project management skills. General understanding of the business functions, processes, and overall business strategies. Demonstrated ability to see results to completion. Intermediate business acumen. Seeks opportunities to learn and to influence others. Intermediate problem solving and decision making skills Ability to interact effectively with others across functions. Ability to consider others ideas seriously and accept feedback. Ability to think strategically. Build and maintain credibility with others If incumbent leads others, intermediate leadership skills including ability to: Leverage Differences Manage in participative manner Develop employees Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply the competency with minimal or no guidance, in the full range of typical situations. Requires guidance handling novel or more complex situations.

Job Category:

Actuarial and Analytics, Management Information

Marketing Description:

Claim Business Intelligence and Analytics has a position in the Business Discovery and Reporting team working with Travelers Investigative Services. This position is accountable for the development, automating, compiling and preparing reports, self-service/ad-hoc environments, dashboards, cubes, etc with a project focused lifecycle to support fraud investigations; end to end report design, development and delivery from strategic and non-strategic data sources including data staging, modeling and creation of visualizations/dashboards/reports. Candidates should be familiar with Business Intelligence products and tools and capable of learning and adapting to new tools. This position partners with Business and IT Partners across the entire project lifecycle.

Job Summary:

Positions within this family design and develop information for strategic, planning, operational and analytical purposes in support of decision making by the business. This position performs accountabilities under general supervision. Position is an intermediate level role, requiring solid previous experience. Position accountable for performing core tasks of Information Delivery. Responsible for the design, development, automating, compiling, and preparing reports, self service/ad-hoc env, dashboards, cubes, etc. Collect data and profile as needed. Integration of that data. Development (prototyping and production build). Unit test. This job may lead others. Definition of General Supervision: incumbents are told what to do, but not how to do it. Incumbents have some discretion Incumbents have some discretion to perform work accountabilities

Position Type:


Preferred Qualifications:

  • Hands on experience with QlikView development end to end, from data prep to visualizations

  • Experience with other Business Intelligence Tools i.e. Cognos, Tableau

  • Experience with relational databases, data warehousing, business intelligence reporting tools

  • Understanding the principles and application of ETL processes, data modeling, reporting process

  • Knowledge of insurance fraud a plus

  • Information architecture experience

Education, Work Experience & Knowledge:

  • Experience in Business Intelligence, preferably in an information delivery role

  • Experience in ETL and Data Mart development

  • Experience creating reporting applications/environments

  • Strong problem solving and troubleshooting skills

  • Ability to independently learn and adapt to new technologies and tools

  • Previous experience leading others preferred. Experience training others preferred.

  • 3+ years working with programming languages specific to functions supported preferred.

  • 3+ years working with analytic tools/models preferred.

  • 3+ years of knowledge and experience using SQL against multiple data sources preferred.

  • General knowledge of Information Delivery practices and processes.

Physical Requirements:

Requires extended periods of computer use. Requires extended periods of sitting.

Minimum Qualifications:

Bachelors degree in MIS, Mathematics, Finance, Statistics, Electrical Engineering, Technology, Computer Science, or Computer Engineering or equivalent education or (3) years experience in information delivery or related field required. 1+ years working with Business Intelligence required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Licensing or Certificates:

Business Intelligence certification preferred.

Primary Location:

Hartford - Connecticut - United States

Secondary Location:


We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.