Nationwide Part-time Customer Service Rep - College2Career in Dublin, Ohio

Job ID: 51033





#Customer Service



Nationwide encourages you to complete our Member Care Realistic Job Preview for this role prior to applying. This is a simple and interactive tool that with help you decide if the role is a good match for your interests and preferences. Please click on the following link to begin:

(NOTE: This link will NOT work with the Nationwide-approved version of Internet Explorer. Internal candidates should cut and paste the link into Mozilla Firefox, Safari or Google Chrome.)

Nationwide is now hiring the College 2 Career Class of 2018!

Nationwide’s College2Career (C2C) Program provides an opportunity for college students to gain professional experience at a Fortune 500 company while working toward their degrees.

If selected for the program, you will be trained during the summer on a full-time basis. Upon successful completion of training, you will be offered a flexible part-time schedule working mostly evenings and weekends around your school schedule. The position is in a call center environment, taking incoming calls from current Nationwide members.

Here’s how it works:


  • Training begins Monday, May 21st and ends August 3, 2018.

  • Training schedule: Full-time, Monday through Friday from 8:00 am to 4:30 pm

*Note: It is important that you don’t miss a single day of training if at all possible. You’ll learn in a classroom environment and material is covered at a fast pace.

Work Schedule:

  • After successfully completing the training, you will transition to a part-time work schedule, working 20-25 hours per week.

  • The work schedule includes mostly evenings (hours ranging between 4pm and 12am) and may include 8 hours per weekend, to be worked on Saturday and/or Sunday.Your schedule and days off will work around your college classes as much as possible. Team leaders will work with adjust your work schedule as needed each semester.


  • The position pays between $15.50 - $16 per hour.

New Location Coming:

  • Position is located initially at 5525 ParkCenter Circle, Dublin OH 43017 (Near Tuttle Mall)

  • In approximately June 2018, the position will be located at our new Grandview Yard location

  • 1000 Yard St. Grandview Heights, OH 43212

Job Summary:

  • Nationwide is looking for a total of 15 students in the Columbus office!

  • The College2Career Personal Lines Services (PLS) team handles inbound phone calls from Nationwide policyholders, agents, third parties, and business partners who are inquiring about insurance products, primarily on a single billing account.If selected for this team, you will effectively use available resources to make policy changes, answer policy and billing questions, take payments, and provide requested documentation. simple, hassle-free interaction for the caller.

More reasons the job is awesome:

  • Train and work alongside other college students

  • Business Casual dress code including work-appropriate jeans

  • Access to on-site Starbucks, full-service cafeteria, and fitness center

  • Grow your network with professionals in the insurance industry

  • Nationwide was just named one of the Top 100 Places to Work, four years in a row

Required Qualifications:

  • Must be enrolled in undergraduate studies working toward a 2-year or 4-year degree

  • Enthusiastic, solution-oriented, and ability to thrive in a fast-paced, customer service or sales environment

  • Able to effectively prioritize work, school, and personal commitments

  • Conscientious and able to meet attendance standards to be available to our members

  • Requires effective multi-tasking, persistence, analytical, and computer navigational skills.

  • Strong verbal and interpersonal skills

Preferred (but not required) Qualifications:

  • Pursuing a degree in Business or related field

  • Familiarity with insurance customer service or sales concepts

  • Experience in a call center environment

How to apply:

  • Visit

  • Search keyword “College2Career” or JobID#51033 to locate open College2Career opportunities