Services for the UnderServed, Inc (SUS) Therapeutic Resource Center Program Manager, NY Start Program in Brooklyn, New York
Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island. SUS believes every New Yorker has the right to lead a life of purpose.
For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.
We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.
The Therapeutic Resource Center Program Manager will oversee community-based crisis intervention and prevention services for individuals with intellectual and developmental disabilities and mental health needs.
Essential Job Functions:
Oversee the milieu and therapeutic programming of the Resource Center including the implementation of therapeutic activities and groups
Supervise all Counselors including Lead Counselor
Plan and implement structured day community programming for all guests, including obtaining community volunteer linkages.
Ensure that after training by the Clinical Director or Psychologist all staff implements therapeutic activities and provide materials as needed
Lead at least one therapeutic group/activity per day or more as required
Maintain the duties of the Resource Center Director when Resource Center Director is unavailable oversee/participate in staffing, center/grounds maintenance, food/supplies ordering
Provide direct care to guests including assistance with ADL’s as necessary
Provide de-escalation and intervention supports for guests experiencing stress
Assist Counselors with accomplishment of guests’ goals and objectives
Assist in data collection and reporting with regard to participation in and benefit of therapeutic activities
Communicate with the NYSTART clinical team regarding guest responses to interventions and what is learned about behaviors signs/symptoms, setting events, triggers and effective intervention
Attend all required meetings with NYSTART leadership, triage, daily clinical and shift huddles, clinical team, and other meetings as required
Ensure the collection of data and documentation on guest access and utilization of the Resource Center
Resource Center 24 hr. On-Call Administrator for one week every three weeks
Other duties as assigned.
Bachelor's degree in social work, psychology, counseling, recreation therapy, expressive therapy or related field with experience in a therapeutic setting
At least 2 years' experience working with individuals with IDD and behavioral health needs
Experience in programming for individuals with challenging behaviors
Experience with utilization of expressive therapies (music therapy, art therapy, recreation therapy, occupational therapy etc.
Ability to work a flexible 24 hr schedule Monday through Sunday.
Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.
External Company Name: Services For The Underserved, Inc.
External Company URL: http://sus.org/
Street: NY START Richmond Kings